Service
Rapid Response for Spills and Urgent Cleans
Emergency spills, broken glass, vandalism and urgent presentation cleans for eligible customers — a fast, trained team in Brisbane.
Some things can’t wait for the next scheduled clean. For eligible customers, our Brisbane rapid response team handles urgent cleans for body corporates, building managers and caretakers.
Rapid response is available to eligible customers only. It isn’t a service for one-off jobs.
What we respond to
- Spills — paint, chemicals, oil and liquids in foyers, lifts and walkways
- Everyday accidents — vomit, and dog urine on entry mats and carpets, cleaned, disinfected and deodorised
- Broken glass and debris after storms or accidents
- Vandalism and graffiti on common property
- Urgent presentation — before an inspection, sale, AGM or VIP visit
How it works
- Contact us on the rapid response number we give eligible customers, or through the client portal.
- We confirm a time and send a trained team with the right equipment.
- We make it safe and clean, then send photo evidence and a short report for your records.
Not a customer yet? Request a quote for regular cleaning, and ask whether rapid response can be part of your building’s plan.
How quoting works
Your quote, tailored to your building.
Every building is different. So every quotation starts with a free site visit — then a written price you can rely on.
Step 1: We come to you
A senior team member walks your building with you and notes every area, access point and problem spot.
Step 2: We price your building
We write a scope of every area, task and frequency, and price it accurately — no guesswork.
Step 3: You receive a written quotation
Usually within two business days, ready for your committee to compare like-for-like.
FAQ
Questions & answers
Do you quote over the phone?
We’re happy to talk it through by phone. For smaller blocks, our price calculator gives you an instant indication. For an accurate price we visit first — it’s free and takes about 20 minutes — then send a written quotation — usually within two business days.
How much does strata cleaning cost?
Small low-rise blocks start from $145 + GST per visit, larger low-rise blocks from $160 and mid-rise apartments from $168. Larger buildings are priced on their scope and tasks they need. Use our price calculator for an indication, then book a free site visit for a written quotation.
Which areas do you service?
Brisbane’s inner city, high-density suburbs, bayside and Moreton Bay. Interested in upgrading your cleaning services on the Gold Coast or Sunshine Coast? Reach out.
Are you tied to a body corporate manager?
No. We’re 100% independent. We never pay or accept commissions, referral fees or kickbacks.
How do we know the cleaning has been done?
Every visit is checklisted, photographed, signed off and reported. Committees and managers can see it all in our client portal.
Do you handle emergencies?
For eligible customers, yes: our rapid response team handles spills, broken glass, vomit and pet accidents, and vandalism across Brisbane.
Are your cleaners insured and properly paid?
Yes. We hold public liability and workers’ compensation insurance, pay at least the Cleaning Services Award, and follow the Cleaning Accountability Framework.
Let’s look after your building.
Tell us about your building and we’ll arrange a free site visit, then send a written quotation — usually within two business days.